Scope & preparation
When this is useful
User-experience and interface design are useful when people cannot find information, complete a task or understand what a system is asking them to do. The work starts with the user’s context and the decision on each screen. Attractive components alone do not resolve an unclear process.
How ADPR can help
ADPR can support journey mapping, wireframes and interface design. The agreed scope should include relevant empty, loading and error states. Responsive layouts and accessible controls should be considered while the structure is still easy to change.
A typical process
Identify users, tasks and the current points of confusion.
Map the journey and test a focused wireframe or prototype.
Prepare interface specifications and key interaction states.
What to prepare
- Current screens or process examples
- Primary user tasks
- Brand guidance and device constraints
Possible scope outputs
- User journey and wireframes
- Interface designs or interactive prototype
- Component and interaction guidance
The proposal will confirm what is included, who is responsible and the applicable timeline. These are scope examples, not a fixed package.
Questions worth asking
Does a prototype include a working backend?
Usually it represents the experience for review. Data storage and production functionality require an agreed implementation scope.
Should error states be designed too?
Yes. People need clear recovery paths when information is missing, a request fails or an action cannot be completed.

